Legal

Privacy Policy

Effective Date: 7 July 2026

This Privacy Policy explains how Qualigene Lifesciences ("Qualigene", "we", "us") collects, uses, discloses, and protects personal data when you visit qualigene.in or contact us. It is written to meet India's Digital Personal Data Protection Act, 2023 (DPDP Act) and, for visitors in the EU/UK, the General Data Protection Regulation (GDPR).

1. Who we are

Qualigene Lifesciences ("Qualigene") is the data fiduciary/controller for personal data collected through this website.

Manufacturing / operations address: KSSIDC Shed No: C-14, 1st Floor, Veerasandra Industrial Estate, 2nd Stage, Huskur Main Road, Bengaluru – 560100, Karnataka, India.

Registered office: Plot No: 165, Khata No: 633, Silicon Suncity Layout, Heelalige Village, Opposite Royal Mist Apartments, Anekal Taluka, Attibele Hobli, Bengaluru – 560099, Karnataka, India.

Contact: [email protected] · +91 9620577819.

2. What we collect

Contact form data: when you submit our contact form, we collect your name, email address, and any other details you choose to provide (company, region, message).

Analytics data: if you accept analytics cookies, Google Analytics collects usage data such as pages visited, device/browser type, approximate location, and session duration.

We do not collect any other personal data through this website.

3. Why we collect it and our legal basis

Contact form data is used solely to respond to your enquiry. Legal basis: your consent (DPDP Act) / your consent and our legitimate interest in responding to business enquiries (GDPR).

Analytics data is used to understand how visitors use the site and to improve it. Legal basis: your explicit consent, given via the cookie banner. Analytics cookies are never set before you accept.

4. Cookies

We use the following cookies. No cookie in this table is set until you click "Accept all" on the consent banner, except cookies strictly necessary to remember your cookie choice itself.

qg_consent — set immediately, strictly necessary — remembers your cookie choice for 180 days. Not used for tracking.

_ga, _ga_<container-id> — set only after consent, analytics — Google Analytics, used to distinguish visitors and measure site usage. Set by Google LLC, typically expire between 24 hours and 2 years.

You can withdraw analytics consent at any time via "Cookie settings" in the site footer.

5. Third parties and international transfers

We share analytics data with Google LLC (USA), acting as our analytics processor, only if you have consented. Google may process this data outside India/the EU; Google's standard contractual safeguards apply.

We do not sell personal data to any third party.

6. Data retention

Contact form submissions are retained only as long as needed to respond to your enquiry and for a reasonable follow-up period, then deleted.

Your cookie consent record is retained for 180 days, after which we will ask again.

7. Your rights

Under the DPDP Act and, where applicable, the GDPR, you have the right to access the personal data we hold about you, correct inaccurate data, request erasure, and withdraw consent at any time.

Right to nominate (DPDP Act): you may nominate another individual to exercise these rights on your behalf in the event of your death or incapacity, by writing to us at [email protected] with the nominee's details.

To exercise any of these rights, or to raise a grievance about how we handle your data, contact us at [email protected]. If you are not satisfied with how we have handled your request or grievance, you may escalate it to the Data Protection Board of India.

8. Grievance officer

Qualigene Lifesciences has designated a Grievance Officer to handle requests and complaints relating to your personal data, contactable at [email protected] · +91 9620577819.

We aim to acknowledge and resolve grievances within 90 days of receipt, in line with the DPDP Rules, 2025.

9. Children's data

This website is not directed at children and we do not knowingly collect personal data from children.

10. Changes to this policy

We may update this policy from time to time. The effective date above reflects the latest revision. Material changes that affect how we use analytics cookies will prompt the consent banner to reappear.